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I would like to call technical support:

866-328-4593

Mondays to Thursdays: 10 AM - 6 PM EST Fridays: 10 AM EST - 2 PM EST

Your call is important to us. If you are unable to speak to a technical support representative, please leave your name and phone number and we will call you back within our office hours or the next business day.

I would like to email technical support:

support@viewtvbox.com

We typically reply within 24 hours except on weekends and holidays.

PRODUCT SUPPORT FOR CONVERTER BOXES

AT-300PDFFIRMWARE UPDATEBUYTROUBLESHOOT
AT-263PDFFIRMWARE UPDATEBUYTROUBLESHOOT
AT-164PDFFIRMWARE UPDATEBUYTROUBLESHOOT
AT-163PDFFIRMWARE UPDATEBUYTROUBLESHOOT

Your converter box’s Model Number is in front of the unit right below the ViewTV logo. 

Please check if your converter box is a ViewTV brand.

PRODUCT SUPPORT FOR ANTENNAS

WA-2608PDFBUYTROUBLESHOOT
WA-2708BPDFBUYTROUBLESHOOT
WA-2800PDFBUYTROUBLESHOOT
UHD-3942APDFBUYTROUBLESHOOT
AR-886AWPDFBUYTROUBLESHOOT
AR-486AWPDFBUYTROUBLESHOOT